Privacy Policy

At CAF America, we respect your privacy

CAF America is committed to maintaining robust privacy protections for its donors, supporters and anyone who connects with us. Our Privacy Policy is to help you understand how we collect, use and safeguard your information and maintain your right to privacy.

 

I. INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal information includes name and contact information, credit card billing details, and your country and issue interests related to donating. In terms of personal information, we only collect information that you voluntarily provide using the forms provided on our site.

1. Information you provide voluntarily
Making a donation: CAF America online portals (CAF America/Give Now and DIAgives/Give Today) provide the option to give online to organizations eligible with CAF America. In order for such donations to be processed, donors are required to provide the following personal information: (i) full name; (ii) address; (iii) email address; (iv) credit card information; (v) phone number; (vi) partial credit card information (card number last four digits and card type);

Staying in touch: CAF America may send email communication to subscribers in accordance with their communication preferences. Subscribers can opt-out at any time by using the unsubscribe link included in every communication we send out.

2. Information collected via Technology
In an effort to improve the quality of our services we track information provided to us by your browser or by our software application when you view or use our site, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the website, the time and date of access, and other information that does not personally identify you. We track this information using Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.

Like many services, Google Analytics uses first-party cookies to track visitor interactions. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. Browsers do not share first-party cookies across domains.

Every computer and device connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country, region and city from which a computer is connecting to the Internet. Google Analytics collects the IP address of website visitors in order to provide website owners with a sense of where in the world their visitors come from. This method is known as IP geolocation.

Google Analytics does not report the actual IP address information to Google Analytics customers. Additionally, using a method known as IP masking, website owners that use Google Analytics have the option to tell Google Analytics to only use a portion of the IP address, rather than the entire IP address, for geolocation. Whether or not website owners use Google Analytics, they have access to IP addresses for visitors to their sites.

As a customer of Google Analytics, CAF America adheres to all of its Terms of Service and privacy policies, which can be found here: http://www.google.com/analytics/terms/gb.html .

II. HOW WE USE AND SHARE INFORMATION

Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

Non-Personal Information
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, you will be notified via email and/ or a prominent notice on our site. We will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

III. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Donor accounts are protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our website, you acknowledge that you understand and agree to assume these risks.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
You have the right at any time to access, correct, update or request deletion of the personal information collected about you. Please direct such requests to privacy@cafamerica.org. All access, correction, update, opt-out and deletion requests will be acknowledged and responded to within 30 days of receipt. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

You have the right to object to the processing of your personal information, the right to ask us to restrict the processing of your personal information, the right to erasure (“right to be forgotten”) or the right to request the portability of your personal information. You can exercise these rights by contacting us at privacy@cafamerica.org.

V. DATA RETENTION

We retain personal information you provide us where we have an ongoing legitimate business need to do so. For example, we will retain the information you provided as a subscriber to our email communications. Subscribers can opt-out at any time from by using the unsubscribe link included in every communication we send out. You can also request deletion of your personal information by sending an email to privacy@cafamerica.org.

Whenever you ask us to delete your personal information we will strive to comply with your request, but we may need to retain certain information as required by law.

VI. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VII. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

VIII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to info@cafamerica.org or calling us at 1-844-CAFAmerica (844-223-2637).

Last Updated: This Privacy Policy was last updated on June 5, 2020.

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