Chief Operating Officer
I serve as Chief Operating Officer of CAF America and CAF Canada. I have more than 20 years of experience in research institutions, non-profit, and government settings focused on business strategy, building the capacity of human resources teams, and streamlining operations to provide enhanced services.
I began my career focusing on enhancing state government efficiency with the Commonwealth of Pennsylvania by applying business strategies and principles to streamline bureaucratic processes. I quickly realized that processes can be easily changed, but the people that support and use them were generally underserved. This changed my focus to a people-centric strategy for enhancing value creation and enhancing employee experience.
I have led teams at American Enterprise Institute, Mercatus Center at George Mason University, the Commonwealth of Pennsylvania, National Association of Insurance Commissioners, DC Government, and National 4-H Council. Through my organizational roles and consulting services I have helped improve employee experience, increased human resources’ contribution to business outcomes, and enhanced operational alignment with culture and mission. I contribute to the development of HR professionals and business leaders by facilitating learning sessions through local and national seminars and speaking engagements.
I am a member of the DC SHRM board of directors. I hold SHRM-SCP and SPHR certifications. I also received a Bachelor’s degree from Bloomsburg University and a Master’s degree in Business Administration from Robert Morris University. I also think that as individuals, our best work and impact is yet to come.
Get in touch with me at email@example.com